Effective leadership is at the core of every successful organization. With proper training, already-existing skills of employees, managers, and leaders can be maximized and new skills can be discovered and developed.
Employee Benefit Resources, LLP has the expertise to provide top quality training for your organization. With years of experience in leadership and organizational development, our trainers quickly engage participants with real-life examples, meaningful interaction, and current, relevant information that meets your specific needs. Practical application of key concepts, principles, and processes is emphasized, ensuring that your organization will continue to receive value from each seminar for years to come.
Seminars include:
Effective Delegation
To succeed in today’s dynamic workplace, managers must learn the art of delegation. Like painting, becoming more proficient at delegation requires time, practice, and the development of new skills. As your managers improve their delegation skills, others will experience opportunities for growth and productivity will increase throughout your organization.
Designed for both new and experienced managers, this seminar will be tailored to meet the specific needs of your organization.
Participants will learn:
- The benefits of effective delegation
- Essential delegation skills
- How to use delegation to improve productivity
- Solutions for challenges they’ll encounter as they delegate
- How delegation can enhance communication between leaders and employees
Here are some comments from previous course participants:
"Great ideas on using common sense in the workplace and getting things done.”
“Thanks for all of the tips!”
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Coaching for Improved Performance
Coaching individuals to improve job performance is a basic element of organizational development and alignment. Good coaching enhances job satisfaction, strengthens retention, increases productivity, and improves customer service. Our coaching seminars are results-oriented and teach practical skills that will help coaches become more effective leaders and influence others to give their best effort every day.
Designed for both entry level and experienced coaches and leaders, our trainers will tailor this seminar to meet the specific needs of your organization.
Participants will learn:
- What coaching really is
- The difference between coaching and supervising
- Different coaching styles
- What makes a good coach
- Key steps for effective coaching
- What not to do when coaching
- How to provide constructive feedback
Here are some comments from previous course participants:
“Great suggestions came out of this class.”
“Positive and pleasant presentation style.”
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Performance Management
Careful management of employee performance is critical to the success of every organization, regardless of size. An effective performance management system provides meaningful feedback and clear guidance to employees and helps to ensure that your organization’s strategic vision and goals are reflected in everyday job performance.
This course is designed for individuals who are responsible for developing and conducting performance evaluations and providing feedback to both employees and upper management.
Participants will learn:
- How to develop effective, objective performance standards
- How to measure, evaluate, and document performance
- How to use the performance evaluation process to motivate employees throughout the year
Here are some comments from previous course participants:
“Your trainers have both a positive and pleasant attitude, and were respectful with all of the participants.”
“Great materials!!”
“Great suggestions came out of this class.”
“Your class was relevant, enjoyable, and engaging.”
“Good new ideas in communicating performance-related issues.”
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Making Meetings Work
Properly planned and effectively led, meetings can be powerful tools for solving problems, making decisions, motivating individuals to do their best work, building unity, and accomplishing a number of other important purposes. Done poorly, they quickly become the poster child for wasted time and management ineffectiveness.
Those who plan and conduct meetings have a lengthy list of responsibilities: carefully defining the objectives of each meeting, preparing and presenting information, guiding the discussion, determining appropriate decision-making processes, making task assignments, etc. Although frequently overlooked in discussions of meeting effectiveness, participants also have key responsibilities for making each meeting successful.
This course is designed for both leaders and participants who want to sharpen their skills, improve their processes, and ensure that maximum benefit is obtained from each minute spent in meetings.
Here are some comments from previous course participants:
“Well prepared.”
“I enjoyed the series of classes.”
“Your use of examples was well incorporated.”
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Communication…the Key to Success
Helping all employees understand how they and those around them communicate is crucial, both to individual success and to the success of your business. Identifying personal and collective strengths and weaknesses provides a sure foundation for skill enhancement and for improving communication throughout your organization.
Appropriate for all levels of employees, this class can be used to improve team and organizational communication processes, as well as individual skills. Our trainers will tailor the class to meet the specific needs of your organization.
Participants will learn:
- Essential characteristics of effective communication
- How to recognize and overcome communication barriers
- Basic approaches to communication
- How to identify communications objectives
- Strategies for effective communication
Here are a few comments from previous course participants:
“Appropriate content for our setting.”
“Well organized—articulate.”
“Your trainers knew the subject matter.”
“Well presented.”
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Managing Workplace Conflict
Conflict between employees is a fact of life for anyone working in a business environment. Although there’s no silver bullet for effortlessly resolving every situation, a clear understanding of basic conflict management principles and processes will equip all employees with powerful tools for reducing workplace contention.
This course is designed for employees at every level of your organization. We will modify the content to focus on specific levels or particular concerns you may have.
Participants will learn:
- Different approaches to conflict management
- How to identify personal conflict styles
- Basic conflict resolution skills
- Different types of conflict and how to resolve each situation
- How to effectively communicate throughout the conflict
Here are a few comments from previous course participants:
“The class was very informative and helpful—you are very prepared.”
“Very useful ideas presented for working through conflicts. Excellent scenarios.”
“Relevant analogies.”
“Humor, use of anecdotes, sensitivity to the workplace experience were all strengths in the presentation.”
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